Customer Support

Who handles your request

2smilk is responsible for deliveries, product concerns, invoices, exceptional refunds and customer-data decisions. Allexor manages the website and app for 2smilk. You can use the contact below for service or technical concerns; requests requiring a delivery, billing, refund or privacy decision must be coordinated with 2smilk.

Help us identify the issue

For an order or billing issue, provide your registered phone number, delivery date, affected products and a short description. Include an order or bill reference if available. For an urgent delivery change after the cutoff, contact the administrator directly rather than assuming an app change will stop dispatch.

We do not ask you for passwords, one-time codes, card PINs or UPI PINs. There is no online payment gateway in the app. If someone asks for an advance app payment, verify the request with the administrator using a trusted contact.

Privacy and account requests

For access, correction or account-deletion requests, explain the request using your registered contact details. Account-ownership verification may be needed. Use the Delete Account page for the deletion information available for this release.