2s Milk · Anantapur, Andhra Pradesh
Account and Data Deletion
Effective: 18 October 2026
Request deletion of your 2s Milk account and associated personal data using the form on this page. It is available both inside the app and on the public website. Minimum past invoice/payment records remain separate so closing an account does not erase the business ledger.
Requesting deletion
Submit your registered phone number and current password through the secure form to verify ownership, then explicitly confirm the deletion request. Do not send your password or OTP by email or phone. If you cannot use the form, contact support for assisted ownership verification. You do not need to install the app to submit a request.
Do not assume your account has been deleted because you signed out, cleared storage, uninstalled the app or asked for deactivation. Deletion requires an explicit request and confirmation that the process has been completed.
What deletion must cover
A confirmed request stops future recurring deliveries and account access. Administrator fulfillment removes the profile, delivery address, future plans, operational order records, associated audit/notification data and relevant Firebase phone-verification identity. We aim to complete verified requests within 30 days. Already delivered and accepted products remain payable; an outstanding balance does not turn account deletion into a blanket requirement to keep the full profile.
Minimum invoices, delivered line items, payment status, customer name and account reference are retained in an administrator-only accounting archive for eight complete Indian financial years following the relevant financial year, or longer for an unresolved balance, dispute or legal hold. A phone number needed to settle an outstanding balance is removed from that archive on settlement. Passwords, the full profile and delivery addresses are not kept in this archive. The completion receipt is removed after 30 days. Ask support which retained records apply to your request.
Support and privacy contact
Milk-service operator: 2smilk. Website and app management: Allexor.
For delivery, billing, exceptional refund or privacy concerns, contact us:
Email: connectallexor@gmail.com
Phone: +91 6304 390 480 / +91 9182743190
Include your registered phone number and relevant delivery or bill reference. Do not send passwords or OTPs. See Customer Support for details.